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FAQ - Frequently Asked Questions

FAQ - Frequently Asked Questions

In order to make it easier for you to shop on our site, we have singled out the most frequently asked questions of our customers. If you have not found what you are interested in, send us an inquiry on the contact form, by phone or email and we will be happy to answer all your questions.

-How to make a purchase?

Buying from our online store is easy and fast. Once you decide on a product, you need to add it to your cart and then proceed to the payment where you will enter your delivery details and confirm the purchase.

+How to add more products to the cart?

+Is a login required to order?

+Who delivers the package?

+How fast do you send the package?

+How is payment made?

+Additional services

+Can the products be picked up in person?

+Data security

+I want to order larger quantities of products! How can I do it?

+How can I return the product?

+I ordered the product but it has not been delivered yet, whom should I contact?

Providio d.o.o.

About the Company

Reclamation and replacements

Privacy policy

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Frequently asked questions

Customer support and orders

ie@dokishop.com

We are available every working day from 07:00 - 15:00.

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Free replacement, return or refund in case you are not satisfied with the item.

dokishop-ie.com | Providio d.o.o.

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